Shipping Policy – STP Store Online

This shipping policy explains how stpstore.online operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.

Please read this shipping policy together with our terms and conditions to familiarize yourself with the rest of our general guidelines.

Table of Contents

  • Shipping and Delivery Options

  • Delayed Orders

  • Returns and Exchanges

  • Contact Information

Shipping and Delivery Options

We offer reliable shipping options to meet the needs of all our customers.

Order Processing

  • Orders are shipped through registered domestic courier companies and/or India Post (Speed Post).

  • Orders are typically dispatched within 3 working days from the date of order and/or payment confirmation, or as per the delivery date agreed at the time of order confirmation.

  • Delivery is subject to the norms of the courier company or postal service.

Delivery Timeline

  • Standard Delivery: Estimated delivery time is 5 to 7 days after dispatch.

  • Deliveries will be made to the shipping address provided by the customer at the time of purchase.

  • Delivery of services (where applicable) will be confirmed to the registered email address.

Shipping Charges

  • Any shipping charges applied by the seller or Platform Owner (if applicable) are non-refundable.

  • We may offer free shipping on certain orders or during promotional periods, which will be clearly indicated at checkout.

Delayed Orders

We strive to ensure timely delivery of your orders. However, delays can occur due to unforeseen circumstances such as:

  • Logistics disruptions

  • Natural events or weather conditions

  • Carrier delays

  • High volume during sales or holiday seasons

In such cases, we will keep you updated on the status of your order and notify you of any revised delivery timeframes.

If your order is significantly delayed, you have the following options:

  • Continue with the order and accept the new delivery date

  • Modify the order (where possible)

  • Cancel the order for a full refund

Our customer service team is available to assist you in handling any delays or order adjustments.

Returns and Exchanges

If you have any questions about refunds, returns, or exchanges, please review our Refund Policy for detailed information on how we handle returns.

Contact Information

If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below: